FAQ

Frequently Asked Questions

How does Multikart’s multi-store grocery delivery work?

You can shop from multiple stores—like Costco, Walmart, Superstore, Safeway, Save-On-Foods, Sanjha Punjab, H-Mart and T&T—in one order. We combine your items into a single cart and deliver them together, saving you time and delivery fees.

Perfect for busy families or anyone who wants variety with one delivery window.

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Which communities in Calgary do we deliver to?

We currently deliver to NorthWest Calgary neighborhoods & Downtown Calgary.

We’re always looking to expand—let us know if you want Multikart in your neighborhood!

What stores can I shop from?

You can mix and match groceries from local favorites like Costco, Walmart, Superstore, Safeway, Save-On-Foods, Sanjha Punjab, H-Mart and T&T—all in one order.

We add new stores based on customer requests—your feedback matters!

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How do I place an order and when will it arrive?

Just select your items from the stores you want, submit your order by 11 AM, and your groceries arrive the same day between 4–6 PM.

Order anytime—just remember our daily 11AM cutoff for same-day delivery.

What are your delivery fees and pricing?

We believe in transparent pricing. All fees are clearly shown on your invoice—no surprises!

Batch delivery means you save when neighbors order too.

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How do I get help if I have a problem with my order?

Our Calgary-based support team is ready to help by phone, online chat, or social media. We’re here to make sure you have a great experience every time.

Reach out anytime—we’re local and happy to help!

How Multikart Works

New to Multikart? We make grocery shopping in Calgary simpler by letting you combine items from stores like Costco, Walmart, Superstore, Safeway, Save-On-Foods, Sanjha Punjab, H-Mart and T&T—all in one order. Just pick what you need, choose your delivery day, and let us handle the rest.

Our team shops at your selected stores, batches your groceries together, and delivers everything to your door—fresh and on time. Transparent pricing and local support mean you always know what you’re paying for and can reach out if you need help.

Still Have Questions?

We’re Here for Calgary Shoppers